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16th May 2023


My experience was amazing, having spent some time in an nhs hospital recently, thr Cleveland clinic was very impressive in comparison! I was so happy with he communication and level of care thank you!

Suggested improvements
Only a small thing,I did have to wait /ask a couple of times for catering, they made a minor mistake and brought me tea instead of coffee, not a massive issue in my eyes


He made me feel very positive about my surgery and was very reassuring


Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend