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25th November 2022


The ground floor reception did not escort me just sent me to 1st floor who then sent me to 5th. I was given a cursory guide round the room and then left. I had to ask a nurse if was going to get breakfast and then had to order so after fasting from 6am operation at 6pm a egg sandwich at 11pm I didn't eat until 9am the following day. The omelette was rubbery and toast dry. I didn't eat it.

Suggested improvements
See above.



Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant