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22nd August 2023


The staff were competent and caring, and listened to me when I had concerns, which were always addressed. All the staff teams, from nursing to catering were courteous and friendly, nothing was too much trouble

Suggested improvements
The blinds in the room do not black out the daylight which affected my sleep. It would also have been useful to be able to control the blinds separately and to stop them halfway Patient access through the fire doors - I was in hospital for 11 weeks and walking was an important aspect of my recovery - as per recommendation of physio - so being able to walk freely on my floor was important without disturbing the staff


Mr Quarto was excellent throughout, always consulting with me at every stage


All the staff teams, the facilities and the comfort provided

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend