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22nd September 2023


When your a patient and not feeling so good you are at your most vulnerable, physically, mentally and emotionally & understandably worried; the team of highly skilled consultants, fellow doctors, nurses and health care nurse who looked after me were so kind and critically, made me feel safe. Everyone was outstanding and their complete dedication to deliver exceptional and excellent medical care was very efficient and they immediately understood the various complications I had & my worry anxiety and concerns. . Between them they were all exceptional. A special thank you to my consultant Mr Nathan, my AAU consultant Dr Dan Lee and his two fellow doctors, Dr Charlotte and Dr Ben ( sorry I can not remember their surnames ) and to my nurses Ellie, Charlie and the lovely Klaudia . I am so very much appreciative to you all and to the catering team and porters who were so kind and of course the radiology team, led by Heather.. Thank you to you at the the Cleveland Hospital it is an excellent hospital. Your collective kindness, empathy and speed and being so thorougher medically was exceptional. Thank you so much.

Suggested improvements
Nothing.


Dr Dan Lee Mr Nathan Prof Cohen The two fello doctors: Dr Ben & Dr Charlotte Nurses: Kassandra, Charlie & Ellie

Empathy
Teamwork
Listening nurse
Communication nurse
Communication Healthcare Provider
Listening Healthcare Provider
Safe
Experience
Recommend