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16th May 2022


The coffee was awful you need to change the bean used. The steak and greens meal was very salty And the voice recognition system the staff are using needs enhancement, they’re wasting time when their requests are not being recognised.

Suggested improvements
I would put a cut off on time of discharge. ie. If not by 5 then stay over another night.


The consultant has been excellent at every stage of the way.


Everyone I encountered was very good, most impressed.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant