Share review of Cleveland Clinic London Hospital
I was in hospital overnight for an operation . Everything was good on arrival. The anaesthetist was excellent and explained everything to me.My consultant was marvellous and I have great faith in him.
After my operation the first day the nursing staff and catering staff were excellent. Very attentive. I had some physio in the afternoon which went fairly well.
The next morning I rang the bell for the nurse for an hour as I wanted to use the toilet and get up and dressed as I was leaving that afternoon. No one one came My daughter and son in law were collecting me. There is a two taxi train journey to get home. I had ordered a sandwich for lunch for 12.30 that never arrived. I did ask if I could have it wrapped to take on the journey. Still never arrived . I was waiting for paracetamol from the pharmacy that never arrived. We had to leave to catch train which the staff were aware of, on the way out I was told I should of had more physio but that never happened
Overal I was very disappointed with my hospital stay especially as I was self funding.
My consultant has been excellent all through my treatment.
Yes my consultant Mr Fox and the anaesthetist .
Thank you for taking the time to provide us with your feedback. If you would like us to look into the issues you raised in more detail could you please email patientexperienceCCL@ccf.org