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22nd December 2022


Mrs Thoburn was extremely good at telling me about the anaesthetic and how I will fell. He addressed my fears and answered my questions very clearly. I felt much more reassured.

Suggested improvements
The admin staff could perhaps be better trained.


I have only had outpatient experience so far. My op is at the end of January

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
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