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16th February 2023


Very well run apart from initial wait for room but otherwise everything was efficient. The time for the treatment took somewhat longer than I was lead to believe it would too. But I was very well looked after by the nurse especially Elizabeth.It was also very good to see Dr Maniyar checking in a couple of times to make sure all was satisfactory.

Suggested improvements
NOT sent an email telling day patients such as myself having such a treatment ( infusion) to fast for 6 hours before treatment! As that is NOT THE CASE!!!


The two nurses were very kind and Elizabeth was very good indeed.

Check In
Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Information
Safe
Ease of care
Treatment fees
Experience