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9th November 2022


Staff were very friendly and welcoming. Porter Isaac, nurse Layo, Healthcare Assistant Monika and my Anaesthetic Practitioner Leslie, all contributed to making me feel at ease.

Suggested improvements
Informing me about the delay in going to theatre. At my pre-assessmet, i was told that my procedure would be at 09:00; however I was collected from my room after 10:30 and at no time was I informed of the delay.


Mr. Daryll Baker is a lovely consultant and human being, who listens to his patients and treats them with care and respect. He is very understanding and because of those beautiful traits/ qualities, i have no reservation in recommending him to anyone who needs similar care/ surgery.


My nurse Layo chatting with me post-operatively. This 'brightened my spirit' and made me feel special.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant