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17th September 2023


Because you are by far the best ‘hospital’, Clinic, I’ve ever stayed in.

Suggested improvements
When I woke from the general anaesthetic, I was incredible dizzy & felt nauseous, I would have appreciated an anti nauseous tablet right away, I don’t know if this can be mitigated in some way, it’s like I wanted an oxygen tent or something. I also I had no idea what I was talking about when I asked for fentanyl it’s a horrible drug. My personal impression was feeling completely out of it in a not good way - morphine or tramadol is better. I’ve asked other friends & they agree with this assessment.


Professor Cobb, in fact all credit to him, after knee arthroscopy I could walk straight away, having purchased crutches, didn’t need them. The nurse who was my main career on the 12 of September, petite, ponytail, brunette, had a great detailed way of explaining things - Nobody acted in a bored or in different manner - I had an experience of not fantastic care at the Wellington for example - the design is great, the air flow, lighting, room, bathroom, screen size - everything has been thought about.

Check In
Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Information
Safe
Ease of care
Treatment fees
Experience
Recommend