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5th October 2022


I had an intermediate surgical procedure as a day case and received excellent care throughout my stay. The medical and nursing staff made me feel safe and reassured and looked after me in an exemplary manner.

Suggested improvements
The check in process on the Ground Floor involved a bit of a wait and could have been carried out more efficiently if there had been an extra member of staff to help manage the admission of several patients at the same time.



Mr Darryl Baker Dr Nick Schofield Staff nurse Elizabeth Heller HCA Monika Milkova

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant