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26th September 2022


On the whole my stay at the Cleveland Clinic was exemplary. The only weak point, I would suggest, is in communications between the night and day teams. My departure from the hospital was delayed because the night team - who had attended when my surgeon confirmed I could leave - had not properly explained this to the day team who all looked utterly confused when I was ready to go.




The surgeon, Mr Christian Ulbricht, who went above and beyond his remit to check that I was recovering well and understood how my procedure had gone.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant