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16th May 2022


Lots of staff available to help when needed, delicious food, excellent facilities.

Suggested improvements
One morning my breakfast didn't turn up. There was some last minute confusion when I suddenly needed to stay another night and the order I placed the evening before, handwritten as the digital ordering system was down, somehow got misplaced. Also, I found the bed difficult to sleep on as the mattress was constantly moving - I believe it is something to do with stopping people getting bed sores but it meant that I found it almost impossible to turn off. The last night I spent at the clinic was on a totally deflated mattress which was very bony but at least it didn't move!


He was great and had a great team.


Location, view into the Palace gardens. Delightfully airy and spacious building. Top notch food.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant