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16th July 2023


The staff were all fantastic and I was very impressed with them, The nurses and doctors responded quickly and showed kindness and compassion. The physios were very good and took everting at a pace I could manage while also pushing me a bit. They were very helpful and friendly and have really helped with my rehabilitation. The room was very good and the atmosphere calm and quiet which helped with my recovery. Everything was clean.

Suggested improvements
Food was very good but at times a bit haphazard with items I ordered not always arriving or service being slow. The catering staff were always friendly and welcoming though. I am not clear on the billing which I am going to check, so I am clear what I have paid for and what is included.


I was very impressed with the consultant and have been very happy with the surgery he performed.


Physios were fantastic.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend