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5th February 2023


The service was quick and the staff very friendly and kind. However I was given contradictory literature in relation to the aftercare procedure from NOSC and from Cleveland. Id recommend more communication between the 2 institutes.

Suggested improvements
More communication during the procedure and with partnered institutions


The nurse on call was very kind and helped make me feel at ease

Arrival
Check In
Procedure comfort
Facilities
Comfort
Food
Empathy
Delays
Communication nurse
Communication prep
Information
Experience