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7th April 2023


excellent nursing staff and during procedure.

Suggested improvements
Choice and quality of breakfast very poor. Coffee served in a mug not a coffee pot so no chance of a refill. Scrambled eggs were like a solid omelette cut int pieces squashed into a bowl cold and hard. After complaint same served again. Porridge cold and inedible. Kosher menu not available. was told had to be asked for day before arriving. I was not given advance notice of that. No better than an NHS hospital.



Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend