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Cleveland Clinic London Hospital 2023-01-06 Person 4 5 0

Overall nursing staff and doctors were excellent, I felt very well looked after. Would have preferred to have a bit more consistent Doctors and Nurses (not a new one every 12 hours) for continuity, but 90% of the nurses were excellent, friendly, helped to anticipate your needs and compassionate. Same for Drs. Would definitely recommend. Also, beautiful new hospital - lovely.

Food services was dreadful -- tea often in a teapot with no cup, meals incorrect/cold/not prepared properly, food service staff (only) didn't speak good enough english (or seem to have any food prep skills) and so that made it very difficult when you're very unwell and a) need good food b) have no energy to explain their own menu to them. For example, found myself ordering tea and getting no cup -- then had to wait for the cup, by the time it arrived the tea was cold. Ordered a bagel with cream cheese, got a toasted sandwich bun with a bowl of cream (!?). etc etc. Need people who speak english, know the menu and people who know how to prepare food.

Still alive.