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4th August 2023


Every step of the way I was treated with courtesy and kindness which started from the moment I walked through the door of 33 Grosvenor Place. Without exception, all staff members were utterly professional, but also friendly, in their approach, and I was given a great sense of confidence from arrival to departure. I would not be more grateful for the treatment I received.

Suggested improvements
I can not think of one thing that could have been improved upon.


Mr Dinesh Nathwani gave me my life, which I wanted to end as I could no longer deal with the pain, and waiting for an NHS referral. I had lost hope and saw Mr Nathwani as my last port of call. He gave me confidence that he could help me and hope for the future. I am so very, very grateful and, already only 4 days after surgery I can feel the physical difference, but more importantly the mental difference. He has give me a future.


All caregivers dealing with room 436 from 31st July to 2nd August. Every single one was exceptional. Please tell them so.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend