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18th June 2023


You have communication problems over catering. More than once I did not receive what I ordered, or received something I did not order. I understood that check-out was by 11.00am and my wife was ready to take me away then. Despite this, it took nearly 3 hours before my medication and discharge letter were ready and we did not leave until around 14.00.

Suggested improvements
Better organised check-out.



Mr Jasvinder Daurka

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend