Share review of Cleveland Clinic London Hospital

Cleveland Clinic London Hospital 2023-06-28 Person 2 5 0

Staff often hid the call button so they were not disturbed. ( they NEVER gave it to me before leaving the room , as is normal in all other hospitals I have frequented. Sometimes it took up to 27 minutes to obtain attention. The food was a disgrace. No/one expects fancy food in hospital but this was inedible - I sent most of it back and complained. The “chef” doesn’t know what he is doing - risotto made of slimey orzo !!!!! ( the Italian pastry chef kindly made me a proper risotto one evening.). The other “chef” isn’t fit to make a Macdonald’s burger. IF YOU WANT EXAMPLES of his “cooking” I would happily provide them.

Better nurse- assistant training. (Call buttons.) Not SHOUTING at patients. A soft voice is far more persuasive. Never estimate patients’ hearing by white hair.. A NEW CHEF !

My consultant was my consultant at King Edward VII’s Hospital ( a civilised establishment) until tempted away by your “terms & conditions” ……,…..??? He is a trustworthy orthopaedic surgeon who has lost some integrity in my eyes by associating himself with Cleveland.

There were some very nice individual members of staff. The worst fault of Cleveland is the management and thus the overall atmosphere of GREED. (e.g. totally unnecessary daily blood tests which I refused.) I have been an in- patient in five London hospitals but Cleveland is worst of all - an experience I shall NOT repeat !