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18th February 2023


The nursing and care staff were very attentive and pleasant at all times.

Suggested improvements
I was very disappointed in the quality of the catering service it took far too long for my food to arrive on both occasions that I ordered. The soup was too salty to consume and the food wasn’t as hot as I would have liked. When my breakfast was served the trolley was out of my reach and the person who delivered the food simply left it on the tray without offering to help me in anyway. The smoothie was nothing more than juice and I didn’t like it at all. Having said the above my soup and sandwich on the day of my departure was very good.


Me Redfern performed similar surgery on my other foot back in 2019 so yes I had total confidence in his ability as an extremely confident surgeon.


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant