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31st May 2023


The total experience was exceptional, having never been in a private hospital before and I found the care given was as good and in some areas better than I would have expected at at my local NHS hospital.

Suggested improvements
The only thing witch I found difficult was having to arrive at the Clevland so early in the morning for a 6am start for my procedure having had to stay over night in a hotel because I had to travel so far.


The consultant Professor Lambiase was caring and gave me every confidence that I would be well looked after during the procedure, and for the short time I was in the Cleleland.


The consultant and nurses in fact all the personnel I came in contact with where all exceptional from the porter who showed me to my room to the very good food

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend