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10th August 2023


Catering is poor. Waited over an hour post op for a glass of water that nurses said had to come from catering . No breakfast provided because it was not ordered. No one requested an order and when breakfast was requested it took 3 hours to arrive. Very poor

Suggested improvements
The room was full of old newspapers, cups, operating gowns etc after 2 days. Who is responsible for clearing this up daily ??



Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend