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7th October 2022


This is without doubt the best hospital i have ever been in. The American style service was very impressive however you do pay for it, but in a 5 star hotel you would pay more overlooking a city view it was fantastic. the food was absolutely different quality cooked with a what seemed to be a 5* chef as much as you wanted on time when greed and lovely and hot just right. The care of the nurses was fabulous in particular the nurse from Cleveland i forgot her name but lives in Kingston, a real Florence Nightingale. Professional great sense of humour. Lovely girl a gift to your organisation look after that one. A truly great stay, and so far a happy outcome. Mick Hewlett Room 502 i think Ablation 4/10/2022 Thanks a million All concerned from theatre to cleaners.

Suggested improvements
No its a tall ask as you have set the bar so high can you sustain it i sincerely hope so.


The consultant was fantastic worth every penny. he's like the 74 Brazil World Cup winning Team the best of the best. the Pele in his field.


on nurse as above All the Staff Receptionist / cleaners / Chefs / Everybody Absolutely fantastic stay.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant