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11th December 2022


The nurses went over and above to ensure that I had all of the support and Information I needed.

Suggested improvements
There is not one thing I would change.


Because Professor Knowles called me whilst working at a different hospital (RLH) to ensure I knew what had happened. Mr Vashisht came to visit me during his clinic hours at the Cleveland to ensure I was happy and explain his part. Both answered my questions clearly and concisely .


Overnight nurses: Simi Browne Claudine Cosalan Daytime: Shelimar (not sure if spelling) - this young nurse was amazing. The two phlebotomists who tried very hard to get blood.

15th December 2022
Response from Cleveland Clinic London Hospital

Thank you for the kind review. I am glad that your experience provided by the team at CCL was a good one.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant