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18th February 2023


No matter who I discussed matters with, a full and correct answer was given, without the need to refer upwards. Clearly all staff are well trained.

Suggested improvements
Not complain whatsoever but on two occasions, coffee was cold, once in a dirt cup, perhaps coffee was spilt over side, no suggestion that the cup had not been washed.


Utterly professional and no wonder he is highly regarded


All staff were excellent so it would be unreasonable to select any particular one.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant