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3rd October 2023


The team assigned to me were caring and compassionate.. Venessa, Charmaine, Katie Roscoe , Krisea are just a few that come to mind, they went up and beyond to deliver world class care. The catering Team, Room service Team, Phlebotomist were all great. I can’t thank them enough. My Consultant and anaesthetist and others in the steam delivered world class surgery I can’t thank them enough.

Suggested improvements
I find it difficult to think of anything that could have been done differently


Because of the way the procedures was explained, All the possible side effects and how I could best prepare for my operation, Every aspect was explained which gave me the possibility to make an informed decision to proceed. I was fully convinced that I was in the right hand and would receive the right care.


As mentioned above the whole Team were exceptional in conduct, care and empathetic.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend