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30th August 2023


Without exception the staff and medical team that I encountered were always kind, caring and polite. My requests for assistance were always met almost immediately.. and with a smile.

Suggested improvements
The food was disappointing. The options were extensive, ingredients were excellent and well cooked, as was the presentation of each dish. Sadly when the food reach my table it was invariably lukewarm at best.


I was always made aware that decisions about any treatments or proposed procedures were being made by a multi-disciplinary team of consultants who were constantly monitoring my progress. This was reassuring.


It would be unfair to single out any one individual as everyone treated me with kindness and respect.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend