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11th May 2023


All staff I came into contact with here amazing. Nick (consultant) - very personable and felt like he supported you throughout the journey. Aris (nurse) was always positive and great to talk to, as well as helping with a room switch. Mathew (nurse) has a particularly kind and caring demeanour. Food was amazing, as was their service. Only issue for me was the airbed, which caused quite a bit of back pain and most importantly, vibrated / re-filled every few minutes which was annoying and unhelpful when trying to sleep.

Suggested improvements
Per the above, only issue for me was the airbed, which caused quite a bit of back pain and most importantly, vibrated / re-filled every few minutes which was annoying and unhelpful when trying to sleep.


See my review of Nick on google - basically really personable and remains in direct contact with you as much as you need


Yes, Nick, Aris and Mathew per my comments above

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend