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12th February 2023


It was very good and the staff were all charming

Suggested improvements
The timing of when to expect meals was not good. For example I was asked when I wanted supper and I said 7.30 and it arrived at 8.10! If I had been told that it would come between 7.30 and 8 I would not have felt I had been forgotten. The kitchen should not set unrealistic expectations!


Mr Toma set up my expectations well and warned me of side effects


All the nursing staff were excellent.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant