Share review of Cleveland Clinic London Hospital
Cleveland Clinic London Hospital
2023-08-30
Person
4
5
0
30th August 2023
Therapy excellent, overall staff very competent and helpful, food excellent
Suggested improvements
The quality of the HCAs varies drastically, from excellent, organised and efficient to poor , especially the agency staff, who were sometimes unhelpful and acted like they didn't care, i was surprised at the poor quality of some of the staff who made me feel like i was a pain ringing the bell and i openly heard them moaning on occasions, i must stress this was a small number that spoilt it for the large majority who were excellent
My consultant is dr Jarman so i didn't expect to see him but he popped in twice to see me
Diane Playford was very good as was charmaine
Dina, Nemo and Pauline as HCAs were excellent
Nurses Tess, Irish Joanne, Maria, Anita, Miss San Diego, Gayle, Rocky were stand out
Brittany, Emma , Annabel and Toma were excellent therapists
I thank Carly for dying my hair and Jane for purchasing the dye!
The kitchen staff were also excellent especially liliana