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25th February 2023


The consultant was amazing. The nursing staff were lovely but took too much time to deal with my dad. It wasn’t hugely busy so it wasn’t like they were run off their feet. Some of the HCA were good but some were terrible. One had the instructed by a catering assistant how to take the temperature

Suggested improvements
See above



Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant