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21st September 2023


Procedure was significantly delayed. Considering I had to fast before I then went a long time without food or water. The lunch then took 1.5 hours to arrive considering I was supposed to eat straight after the procedure. No one was communicating and could understand what the hold up was.

Suggested improvements
Food service was slow and poorly managed.


Check In
Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Information
Safe
Ease of care
Treatment fees
Experience
Recommend