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4th August 2023


The medical team were fantastic, especially Paulo, Ari and Erin

Suggested improvements
The catering system needs to be improved- orders arrived wrong, was very very slow or failed to arrive at all. The staff were polite but too in experienced. Staff were writing orders on the expensive menus and not the tablets or notepads. I understand the reason for no pork and therefore turkey bacon and chicken sausage but I’m sure there is a way around this issue.


He was brilliant, put me at ease and gave me total confidence


Paulo, fantastic customer care

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend