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Written by a private patient
10th September 2022


I went in for a day case procedure. Scheduling seemed random and unplanned. Despite being asked to arrive at 7:30am, I had to wait a few hours for my procedure because they decided to start with other cases first. After care was a let down. I was discharged without medication and told to take whatever paracetamol or ibuprofen I had at home! No mention of how much or how often. I should have been told before the day of surgery to make sure I have pain medication at home if the hospital can't be bothered to provide it. A few days after surgery, I phoned in tears to let the nurse and Dr know that I was in excruciating pain despite taking paracetamol and ibuprofen, and was dismissed and told to keep taking paracetamol and that a lot of pain is normal! I couldn't even drink water because of the pain. I ended up going to the Royal Berkshire Hospital where I was given stronger pain medication and could finally bear to drink and take in soft foods. I will avoid Curcle Hospital in future.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe