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Written by a patient
25th May 2017


The Breast Care clinic team were very caring and considerate through out my recent treatment when I had my different appointments. The team on Riverside Ward were excellent and were reassuring at every stage of the day of surgery; from the receptionist to the nurses and anaesthetists, everyone was friendly, helpful and highly professional. There was a mix up with appointment follow up but I this may have been related to the cyber attack, though the Breast Care clinic team were extremely good at returning calls and sorting everything out. I used the PALs service one day and was delighted to see how quickly they provided answers to my query. I would highly recommend Charing Cross Hospital. We are fortunate to get such outstanding care with the HNS.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff