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Written by a patient
23rd November 2016


Being treated as a person, not just a number. Sometimes seems a long wait when you buff, but I understand that is difficult if a lot want attention at the same time. It would be good however if one was just acknowledged more promptly. Sometimes difficult to keep pace with the rate of the Yorkshire voice as a Londoner.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff