Review
Everything was explained and the people were very friendly
- It was perfect
2nd July 2026 | Review of Minor Injuries Unit, written by patient
The care and advice provided was very good by the nursing staff.
- The male on reception was rather abrupt and we did notice he had a tendency to ask people to repeat what they were saying including confidential information, I'm not sure whether his hearing was all that good. This meant that those in the waiting area were aware of other patients conditions and personal details.
2nd July 2026 | Review of Minor Injuries Unit, written by patient
Very helpful information from the triage lady who was very understanding. I realised she was not a doctor, but she spoke very knowledgeably anyway.
- Nothing
2nd July 2026 | Review of Minor Injuries Unit, written by patient
The staff were friendly,efficient, knowledgeable
- Nothing, great service from start to finish
1st July 2026 | Review of Minor Injuries Unit, written by patient
Treated efficiently and in a very professional manner. My problem was resolved and completed in a reasonable time.
- N/a
1st July 2026 | Review of Minor Injuries Unit, written by patient
Was seen and dealt with and called afterwards to arrange for an X-ray
- More seats in the waiting area if possible
1st July 2026 | Review of Minor Injuries Unit, written by patient
I was attended to in a reasonable time and given the appropriate medical care required
- 1) indication of likely remaining waiting time 2) less repetition of giving basic details (of injury) - first reception, then triage, then nurse
1st July 2026 | Review of Minor Injuries Unit, written by patient
Short waiting time and excellent advice & care
- Nothing at all!
1st July 2026 | Review of Minor Injuries Unit, written by patient
Injury to face following a fall
- To have been seen quicker
1st July 2026 | Review of Minor Injuries Unit, written by patient
Parking was very easy (and free, which I didn't expect) and my treatment was of a very high standard. The nurse also gave me very helpful instructions on how to look after the wounds afterwards. The only negative is that the wait time was 2 hours (as noted on the reception counter).
- With the extreme heat at the moment, air conditioning might be advisable. The main thing to do better is to reduce the wait times, but that means hiring more staff.
1st July 2026 | Review of Minor Injuries Unit, written by patient
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