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My Husband initially contacted the Bereavement Service as he was worried about me, following the death of my Sister. He had a chat with Chris and she explained that I should give her a call once I felt ready to speak to a Counsellor. I made the initial call and we set up a convenient time for me to talk about my feelings. It was a few months after my Sister had died and at times I felt very lost and lonely. Talking with Chris made me feel better and able to understand some of what I was feeling was normal. After the first appointment; we arranged a follow-up session and so on. I looked forward to speaking to Chris - there were always tears but she just let me cry and talk about my Sister. We would talk about what plans I could have for myself for the future and how to deal with things. On each call, we would chat about what we had talked about previously and if anything had changed. The time spent talking went quickly.