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All the Burcot Hall staff were wonderful and attentive always making sure I had anything and everything I needed and always checking to make sure I was comfortable during my stay. They made sure I had all the information I required both pre and post-surgery which helped to put any anxiety at ease. I want to specifically call out Emma as well as I met her in my original consultation so was very happy to have her looking after me through this and for being so personable with me I really appreciated it!