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Written by a carer
28th August 2020


A&E is a dangerous place to be as no one listens to patients or carers, Especially now when family can’t be there to speak up for the patient. The A&E doctors nearly killed my father even though they were told 4 times a treatment would kill him if they used that method to treat him. No joke we got to the hospital with seconds to save his life. Then only for 4 days later my elderly mother fell and badly broke her wrist, banged her head and hurt her back. The wrong doctor tried to put her bones back into place with terrible results only for her to have to have it done again and now she’s left with a broken arm that will never be 100% an operation was talked about but they think she will be better without but I have no confidence in what they say. Her eye was not even looked at and we were told by a doctor at Broomfield a few days later it could be a fractured eye socket but he wouldn’t refer her as could take months to go back to A&E and sit and wait. Also nothing done about her back pain. Plus due to covid she had to be in A& E on her own she was discharged 11.59 pm with no family there out into the cold wet night at 78years old with a badly broken arm , black and blue face and bad back after a nasty fall By the time I reached the hospital she was leaning up against a wall outside all on her own. Is this great treatment!!! I think not. Both my parents and family are traumatised by how Broomfield A&E treated them.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff