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Written by a patient
30th September 2020


From the second I walked in I felt welcomed and comfortable, when I got brought into a room, normal everyday conversation was made which made me feel relaxed and calm, and then she told told me everything I needed to know for what I was there for, she then asked me if I had and questions and she answered them for me and made sure I was okay and well in myself. I couldn’t of asked for anything better the support was amazing and I came out feeling so much better within myself.

Suggested improvements
Nothing could have been done better, the experience I had at brook and amazing!!!

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness