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5th January 2024


I recently attended the clinic in order for advice and to be tested. I suffer from anxiety however when I initially called my mind was put to ease and the member of staff who I spoke to was very helpful and guided me on what to expect as well as giving me clear directions. During my appointment I was given good advice. I've called up a few times and all of the receptionists who I have spoken to have been very professional and helpful. On my second time attending the clinic I spoke to a very polite member of staff named Jessica (who was also the person I spoke to the first time which I called). Jessica took the time to explain things to me in order to ensure that I understood everything and all my questions were answered, she was very pleasant to speak with and gave me good advice. All in all a fantastic service. Thank you for all the hard work that you do all staff at the clinic!

Suggested improvements
N/a

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness