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21st November 2023


My experience at Brooke has been phenomenal. I've never felt in such safe hands. I came to my initial appointment scared and uncertain since I've never needed this sort of health care before. My experience from start to finish has been exactly what I needed physically and mentally. I saw Laura who made me feel safe, judgement free, and comfortable through the whole experience. Needing this type of health care is not really desirable, but my experience at Brooke has made me realise if it happens again, I'm in the best hands. 10/10 five stars. I couldn't have asked for a better experience thank you for all the amazing work you do. ❤️

Suggested improvements
There's nothing I can think of

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness