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Brook Blackburn
2022-01-13
Person
2
5
0
13th January 2022
my appointment was at 4.45. i waited til 5.40 then was tokd to rebook as nurse was busy with a patient
Suggested improvements
more staff
22nd February 2022
Response from Brook Blackburn
Thank you for taking the time to review Brook Blackburn. We're sorry you didn't receive the service you expected. Unfortunately our appointments can sometimes overrun due to unforeseen circumstances. In those instances we will endeavour to reschedule appointments as soon as possible. If you wish to speak about your visit in any further detail, please do contact the Service Manager on 01254 268700. Thank you for your patience and we hope you will return to Brook Blackburn in the future.