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Written by a patient
29th June 2020


I would usually visit my GP with my concerns however due to Coronavirus I noticed the Brook was my nearest place to get the service I required so I tried ringing there instead. I got a phone appointment and was able to pick up what I needed from the branch the same day! I was met with nothing but kindness and compassion by Clare at the Blackburn Branch, she listened to my concerns/symptoms and helped me very promptly so my problem didn’t escalate! I would recommend this service to anyone :-)

Recommend
Dignity/Respect
Involvement
Information
Staff
Cleanliness