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27th February 2024


I was provided with professional, friendly support and medical assistance by Laura. She made me feel at ease and explored my options with me, she showed me compassion and signposted me to options which suit my situation. She is an asset to the nursing sector and her assistance is a contributing reason why I will return to Blackburn Brook.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness