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Brook Blackburn 2024-08-21 Person 5 5 0

i was super anxious to come in and about getting my implant taken out, but Margaret who took out and inserted a new implant was wonderful. i was scared, but was reassured and she explained about doing an exchange, taking the old one out and a new one in only if i wanted it, with no pressure. she explained everything i needed to know, and calmed my nerves. anything that was tough to talk about was listened to compassionately.

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