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16th December 2021


The nurse I saw was very nice and understanding.

Suggested improvements
When I went in to see the nurse my partner was waiting in the waiting area and he heard the receptionist talking about me saying that I need the abortion pill due to getting pregnant on the implant and my partner got very upset hearing that and that girls with tattoos and piercings are disgusting there partners arnt gonna love them in the future and I’m heavenly tattooed my partner heard it all whilst waiting for me they shouldn’t be saying that but the nurse was lovely

17th December 2021
Response from Brook Blackburn

Thank you for reviewing Brook Blackburn. We're sorry to hear some aspects of your visit were not as you expected. We want to assure you that we pride ourselves on offering non-judgemental services and we will be looking into this urgently. If you'd like to discuss your visit in any further detail, please contact jackie.redding@brook.org.uk

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness