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Brook Blackburn 2022-11-01 Person 4 5 0

Overall I was happy with the cleanliness but the toilets could have been a little cleaner. Since it’s a sexual health service and people provide samples I would have preferred it to be spotless. But they weren’t bad at all

It would have been nice to have a little more information on what the appointment would entail beforehand. The online booking system said it was just a consultation, not the treatment itself. The ability to book online was preferred so being able to do this without ringing would be amazing. Maybe more about things you can offer in one appointment. My appointment was to be treated for gonorrhoea but also did tests to start on PrEP in my follow up appointment. Also I was lucky enough to be offered a monkeypox vaccine in a phone call just after my appointment so I came back to receive that. If this is something you’re offering to everybody eligible it would have been good to know on the website.